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Netgear ProSupport OnCall 24x7

The general trademark of a manufacturer by which the consumer knows its products. A manufacturer can have multiple brand names. Some manufacturers license their brand names to other producers.
Product name:
Product name is a brand's identification of a product, often a model name, but not totally unique as it can include some product variants. Product name is a key part of the Icecat product title on a product data-sheet.
ProSupport OnCall 24x7
Product code :
The brand's unique identifier for a product. Multiple product codes can be mapped to one mother product data-sheet if the specifications are identical. We map away wrong codes or sometimes logistic variants.
Extending the warranty & support beyond that offered by the manufacturer/retailer, so that the purchase is covered for a longer period of time.
Warranty & Support Extensions
Data-sheet quality: created/standardized by Icecat
The quality of the product data-sheet can be on several levels:
only logistic data imported: we have only basic data imported from a supplier, a data-sheet is not yet created by an editor.
created by Netgear: a data-sheet is imported from an official source from a manufacturer. But the data-sheet is not yet standardized by an Icecat editor.
created/standardized by Icecat: the data-sheet is created or standardized by an Icecat editor.
Product views: 15097
This statistic is based on the 86381 using ecommerce sites (eshops, distributors, comparison sites, ecommerce ASPs, purchase systems, etc) downloading this Icecat data-sheet since Only sponsoring brands are included in the free Open Icecat content distribution as used by 84398 free Open Icecat users.
Info modified on: 04 Apr 2019 07:23:19
The date of the most recent change of this product data-sheet in Icecat.
Long product name Netgear ProSupport OnCall 24x7 :
The short editorial description of Netgear ProSupport OnCall 24x7

ProSupport OnCall 24x7
Netgear ProSupport OnCall 24x7:
The official marketing text of Netgear ProSupport OnCall 24x7 as supplied by the manufacturer

Remote NETGEAR Service Support Package
NETGEAR’s OnCall 24x7 networking support package is designed for customers who wish to maintain their own network products with remote assistance from NETGEAR technical experts. NETGEAR recommends the OnCall 24x7 offering as the minimum networking support level for customers seeking hardware and software coverage but do not require onsite maintenance support.

Compatible with:
- All ProSafe™ Unmanaged Switches, All Smart Managed Switches (excluding FS752TPS & GS748T).
- All ProSafe™ Wireless Access Points.
- All ProSafe™ Firewalls (excluding FVX538).

OnCall 24x7 Features & Benefits:
- 24x7 Technical Support, allowing you access to our Global Support Centres (GSC) 24 hours a day, 7 days a week and 365 days a year.
- 24x7 Remote Diagnostics performed by our technical experts who access real-time configuration parameters, hardware and software revision levels, plus port statistics for prompt resolution of technical issues.
- Express hardware replacement for arrival within next business day (NBD). This service ensures that you will receive the replacement hardware promptly in the unlikely event the product under coverage is down due to a hardware issue.
- Escalation management with Plan of Action (POA).
- Online services entitling you to privileged information and services such as personalized support cases, online problem escalation, known problem reports, release notes, troubleshooting guides, and software maintenance releases.
- Software Maintenance Releases Notification; a service that automatically sends you an email notification upon the availability of maintenance and patch releases, as well as enhancements.

Short summary description Netgear ProSupport OnCall 24x7:
This short summary of the Netgear ProSupport OnCall 24x7 data-sheet is auto-generated and uses the product title and the first six key specs.

Netgear ProSupport OnCall 24x7, 1 license(s), 3 year(s), 24x7

Long summary description Netgear ProSupport OnCall 24x7:
This is an auto-generated long summary of Netgear ProSupport OnCall 24x7 based on the first three specs of the first five spec groups.

Netgear ProSupport OnCall 24x7. License quantity: 1 license(s), Number of years: 3 year(s), Service time (hours x days): 24x7

License quantity
The number of software licenses, which are contracts which allow a business or individual to use a piece of software.
1 license(s)
Number of years
Period of time over which the product may be used.
3 year(s)
Service time (hours x days)
Country Distributor
Deutschland 1 distributor(s)
Customer service details