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Fujitsu Support Pack, 5Y, On-Site, NBD RT, 9x5

The general trademark of a manufacturer by which the consumer knows its products. A manufacturer can have multiple brand names. Some manufacturers license their brand names to other producers.
Product name:
Product name is a brand's identification of a product, often a model name, but not totally unique as it can include some product variants. Product name is a key part of the Icecat product title on a product data-sheet.
Support Pack, 5Y, On-Site, NBD RT, 9x5
Product code :
The brand's unique identifier for a product. Multiple product codes can be mapped to one mother product data-sheet if the specifications are identical. We map away wrong codes or sometimes logistic variants.
Extending the warranty & support beyond that offered by the manufacturer/retailer, so that the purchase is covered for a longer period of time.
Warranty & Support Extensions
Data-sheet quality: created/standardized by Icecat
The quality of the product data-sheet can be on several levels:
only logistic data imported: we have only basic data imported from a supplier, a data-sheet is not yet created by an editor.
created byFujitsu: a data-sheet is imported from an official source from a manufacturer. But the data-sheet is not yet standardized by an Icecat editor.
created/standardized by Icecat: the data-sheet is created or standardized by an Icecat editor.
Product views: 1297
This statistic is based on the 96333 using ecommerce sites (eshops, distributors, comparison sites, ecommerce ASPs, purchase systems, etc) downloading this Icecat data-sheet since Only sponsoring brands are included in the free Open Icecat content distribution as used by 94159 free Open Icecat users.
Info modified on: 15 Mar 2019 11:49:22
The date of the most recent change of this product data-sheet in Icecat.
Long product name Fujitsu Support Pack, 5Y, On-Site, NBD RT, 9x5 :
The short editorial description of Fujitsu Support Pack, 5Y, On-Site, NBD RT, 9x5

Support Pack, 5-Year, On-Site Service, Next Business Day Response, 9 hours a day x 5 days per week
Fujitsu Support Pack, 5Y, On-Site, NBD RT, 9x5:
The official marketing text of Fujitsu Support Pack, 5Y, On-Site, NBD RT, 9x5 as supplied by the manufacturer

Fujitsu Support Pack and ServiceContract Software
In addition to its cutting-edge products, Fujitsu offers standardized Product Support Services that are sold at the point of sale or any time during product life cycle.

Fujitsu offers support for Fujitsu and Partner branded software products. It comprises the diagnosis of software incidents, the provision of workarounds and/or the right to receive error corrections, updates and upgrades, as applicable. Software support is provided remotely. The availability of error corrections, updates and upgrades as well as the right to receive them depends to the lifecycle policy of the respective licensor and is detailed in the software-specific Technical Appendix to the data sheet.

Fujitsu Support Pack is a product-related service contract with once-only remuneration and for a fixed contract term of 1 up to 8 years. Before expiry, the service period can be extended by purchasing a corresponding follow-on Support Pack."

On-site services
The reported fault is analyzed and the diagnosed technical problem is solved, if possible via remote access. If this is not possible, an on-site service engineer will be sent. If a hardware component fails, the operational readiness will be restored by replacing or repairing the faulty part. The spare parts used are new or as-new. The replaced parts become the property of Fujitsu or of the commissioned authorized service partner.

Service time
9x5 - Local business days and local business hours except legal public holidays

Next Business Day
NBD refers to the next Fujitsu business day, e.g. Monday to Friday except legal holidays

Short summary description Fujitsu Support Pack, 5Y, On-Site, NBD RT, 9x5:
This short summary of the Fujitsu Support Pack, 5Y, On-Site, NBD RT, 9x5 data-sheet is auto-generated and uses the product title and the first six key specs.

Fujitsu Support Pack, 5Y, On-Site, NBD RT, 9x5, 1 license(s), 5 year(s), On-site, 9x5, Next Business Day (NBD)

Long summary description Fujitsu Support Pack, 5Y, On-Site, NBD RT, 9x5:
This is an auto-generated long summary of Fujitsu Support Pack, 5Y, On-Site, NBD RT, 9x5 based on the first three specs of the first five spec groups.

Fujitsu Support Pack, 5Y, On-Site, NBD RT, 9x5. License quantity: 1 license(s), Number of years: 5 year(s), Service time (hours x days): 9x5, Type: On-site, Next Business Day (NBD)

License quantity
1 license(s)
Number of years
5 year(s)
Next Business Day (NBD)
Service time (hours x days)
On-site support