Service Pack, 3 Years On-site Service, 48 hours, 5x9
Fujitsu ServicePacks can be ordered within 90 days after product purchase for a fixed service period of 36, 48 or 60 months or a prolongation thereof with up-front payment.
Depending on the selected service level, Fujitsu Technology Solutions will respond to a fault call or even repair the faulty product within a defined time frame; this time frame is denoted contracted service level. The service is delivered during the contracted service time.
Fujitsu Service Pack, 3Y On-site, 48h, 5x9, 3 year(s), On-site, 9x5
Fujitsu Service Pack, 3Y On-site, 48h, 5x9. Number of years: 3 year(s), Service time (hours x days): 9x5, Response time: 48 h, Type: On-site