"Requested_prod_id","Requested_GTIN(EAN/UPC)","Requested_Icecat_id","ErrorMessage","Supplier","Prod_id","Icecat_id","GTIN(EAN/UPC)","Category","CatId","ProductFamily","ProductSeries","Model","Updated","Quality","On_Market","Product_Views","HighPic","HighPic Resolution","LowPic","Pic500x500","ThumbPic","Folder_PDF","Folder_Manual_PDF","ProductTitle","ShortDesc","ShortSummaryDescription","LongSummaryDescription","LongDesc","ProductGallery","ProductGallery Resolution","ProductGallery ExpirationDate","360","EU Energy Label","EU Product Fiche","PDF","Video/mp4","Other Multimedia","ProductMultimediaObject ExpirationDate","ReasonsToBuy","Spec 1","Spec 2","Spec 3","Spec 4","Spec 5" "","","56356","","APC","WONSITEBE-SB-11","56356","","Warranty & Support Extensions","788","","","1 Year Best Endeavor Response On-Site Service","20240307153452","ICECAT","1","41838","https://images.icecat.biz/img/norm/high/26170-1145.jpg","200x160","https://images.icecat.biz/img/norm/low/26170-1145.jpg","https://images.icecat.biz/img/gallery_mediums/img_26170_medium_1480672156_2586_2323.jpg","https://images.icecat.biz/thumbs/26170.jpg","","","APC 1 Year Best Endeavor Response On-Site Service","1 Year Best Endeavor Response On-Site Service for BP650/1000, PSSU420/700","APC 1 Year Best Endeavor Response On-Site Service, 1 year(s)","APC 1 Year Best Endeavor Response On-Site Service. Number of years: 1 year(s)","An APC factory trained technician will arrive on site to diagnose or repair your APC equipment.\r\n- Standard Lead Time: Usually in Stock.\r\n\r\n1 Year Best Endeavor Response On-Site Service Features:\r\n- 7x24 telephone technical support.\r\n- Comprehensive escalation and corrective actions process.\r\n- Corrective maintenance.\r\n- Environmental inspection.\r\n- Experienced APC Certified Field Service Engineer.\r\n- Fixed cost.\r\n- Free overnight shipping.\r\n- Functional verification.\r\n- Labor and travel expenses included.\r\n- Logistics coordination.\r\n- On site troubleshooting.\r\n- Parts included.\r\n- Written summary report.\r\n\r\nOn Site Service Features:\r\n- Experienced APC Certified Field Service Engineer\r\nOur factory trained Field Service Engineers are rigorously trained and tested on universally accepted safety practices and electrical codes as well as our own product set, offering our customers the highest level of service available in the industry today.\r\n\r\n- Comprehensive escalation and corrective actions process\r\nIn order to resolve outages as quickly as possible and to keep such errors from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices. \r\n\r\n- On site troubleshooting\r\nWhile on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.\r\n\r\n- Labor and travel expenses included\r\nWith APC, there are no hidden costs. Travel and labor expenses are included in all service contracts.\r\n\r\n- Parts included\r\nReplacement parts and components for all units are included at no additional cost to you.\r\n\r\n- Written summary report\r\nTo keep you informed of all service or maintenance performed on your system, APC will provide you with a written summary report detailing the events of each service visit.","https://images.icecat.biz/img/norm/high/26170-1145.jpg","200x160","","","","","","","","","","Features","Number of years: 1 year(s)","Terms & conditions: Best Endeavor Response","Platform: BP650/1000, PSSU420/700","Including: On-Site Service"