"Requested_prod_id","Requested_GTIN(EAN/UPC)","Requested_Icecat_id","ErrorMessage","Supplier","Prod_id","Icecat_id","GTIN(EAN/UPC)","Category","CatId","ProductFamily","ProductSeries","Model","Updated","Quality","On_Market","Product_Views","HighPic","HighPic Resolution","LowPic","Pic500x500","ThumbPic","Folder_PDF","Folder_Manual_PDF","ProductTitle","ShortDesc","ShortSummaryDescription","LongSummaryDescription","LongDesc","ProductGallery","ProductGallery Resolution","ProductGallery ExpirationDate","360","EU Energy Label","EU Product Fiche","PDF","Video/mp4","Other Multimedia","ProductMultimediaObject ExpirationDate","ReasonsToBuy","Bullet Points","EPREL ID","Spec 1","Spec 2","Spec 3","Spec 4","Spec 5","Spec 6","Spec 7" "","","33407513","","Fujitsu","FSP:GA5S20Z00LUWSN","33407513","","Warranty & Support Extensions","788","","","Support Pack, 5Y, On-Site, NBD RT, 9x5","20240308090754","ICECAT","1","3431","https://images.icecat.biz/img/gallery/16247142_4637199518.jpg","1551x959","https://images.icecat.biz/img/gallery_lows/16247142_4637199518.jpg","https://images.icecat.biz/img/gallery_mediums/16247142_4637199518.jpg","https://images.icecat.biz/img/gallery_thumbs/16247142_4637199518.jpg","","","Fujitsu Support Pack, 5Y, On-Site, NBD RT, 9x5","Support Pack, 5-Year, On-Site Service, Next Business Day Response, 9 hours a day x 5 days per week","Fujitsu Support Pack, 5Y, On-Site, NBD RT, 9x5, 1 license(s), 5 year(s), On-site, 9x5, Next Business Day (NBD)","Fujitsu Support Pack, 5Y, On-Site, NBD RT, 9x5. License quantity: 1 license(s), Number of years: 5 year(s), Service time (hours x days): 9x5, Type: On-site, Next Business Day (NBD)","Fujitsu Support Pack and ServiceContract Software\nIn addition to its cutting-edge products, Fujitsu offers standardized Product Support Services that are sold at the point of sale or any time during product life cycle.\n\nFujitsu offers support for Fujitsu and Partner branded software products. It comprises the diagnosis of software incidents, the provision of workarounds and/or the right to receive error corrections, updates and upgrades, as applicable. Software support is provided remotely. The availability of error corrections, updates and upgrades as well as the right to receive them depends to the lifecycle policy of the respective licensor and is detailed in the software-specific Technical Appendix to the data sheet. \n\nFujitsu Support Pack is a product-related service contract with once-only remuneration and for a fixed contract term of 1 up to 8 years. Before expiry, the service period can be extended by purchasing a corresponding follow-on Support Pack.""\n\nOn-site services\nThe reported fault is analyzed and the diagnosed technical problem is solved, if possible via remote access. If this is not possible, an on-site service engineer will be sent. If a hardware component fails, the operational readiness will be restored by replacing or repairing the faulty part. The spare parts used are new or as-new. The replaced parts become the property of Fujitsu or of the commissioned authorized service partner.\n\nService time\n9x5 - Local business days and local business hours except legal public holidays\n\nNext Business Day\nNBD refers to the next Fujitsu business day, e.g. Monday to Friday except legal holidays","https://images.icecat.biz/img/gallery/16247142_4637199518.jpg","1551x959","","","","","","","","","","","","Features","License quantity: 1 license(s)","Type: On-site","Next Business Day (NBD): Yes","Service time (hours x days): 9x5","Number of years: 5 year(s)","On-site support: Yes"