- Brand : HP
- Product name : 5 year Return to Depot w/Defective Media Retention Notebook Hardware Support
- Product code : UA6M0E
- Category : Warranty & Support Extensions ✚
- Data-sheet quality : created/standardized by Icecat
- Product views : 75527
- Info modified on : 20 Dec 2022 18:49:27
- Product Brochure/Datasheet (0.3 MB) Product Brochure/Datasheet (0.1 MB) Product Brochure/Datasheet (0.2 MB) Product Brochure/Datasheet (0.1 MB)
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Bullet Points HP 5 year Return to Depot w/Defective Media Retention Notebook Hardware Support
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- - Remote problem diagnosis and support
- - Repair at HP designated repair center
- - Labor, replacement parts, and materials included
- - Four to seven business days standard turnaround time (may vary by geographic location)
- - Defective Media Retention
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Long product name HP 5 year Return to Depot w/Defective Media Retention Notebook Hardware Support
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5 year Return to Depot w/Defective Media Retention Notebook Hardware Support
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HP 5 year Return to Depot w/Defective Media Retention Notebook Hardware Support
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When your PC is experiencing a problem, you want it fixed. With HP Return to Depot with Defective Media Retention, you can get assistance to resolve most issues by phone or online chat. And for more serious problems, send your unit to an authorized repair center near you. Our expert technicians will diagnose and repair your device within 4-7 business days[1] – so you can get back to business. Return to Depot is a cost-effective alternative to onsite service, and includes labor, parts, and materials. And when dealing with defective storage media, you maintain control of your sensitive data.
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Short summary description HP 5 year Return to Depot w/Defective Media Retention Notebook Hardware Support
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HP 5 year Return to Depot w/Defective Media Retention Notebook Hardware Support, Return to depot, Offsite, In warranty, Standard workdays - 9 hours, 5 years, Repaired within 3-7 business days
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Long summary description HP 5 year Return to Depot w/Defective Media Retention Notebook Hardware Support
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HP 5 year Return to Depot w/Defective Media Retention Notebook Hardware Support. Support type: Return to depot, Place of service: Offsite, Warranty coverage: In warranty
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High-quality supportHP will provide telephone technical assistance with installation, product configuration, setup, and problem resolution. In many cases, we can resolve your issues without the need to ship your device.
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Reliable, lower-cost alternative to onsite supportFor products in non-critical environments, Return to Depot offers an affordable alternative to more costly onsite support.
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Keep control of what mattersThe HP Defective Media Retention option is ideal if you need to control and secure your classified, proprietary, and confidential data – or if you’re subject to data privacy regulations such as HIPAA.
| Supplier features | |
|---|---|
| Support type | Return to depot |
| Place of service | Offsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 5 years |
| Response time | Repaired within 3-7 business days |
| Supplier features | |
|---|---|
| Service method | Depot repair |
| Additional information | Excludes external monitor |
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Coverage period | 60 month(s) |
| Warranty type | S |
| Logistics options | Customer carry-in or shipment |
| Country | Distributor |
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1 distributor(s) |
[1] By default HP will deliver HP Care Pack support services in the country where purchased. For further information on HP Care Pack support coverage for hardware products in a different geographic location, please check the Care Pack Terms and Conditions for your respective country and the datasheets for your specific Care Pack. Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.