- Brand : DELL
- Product name : 5Y PS 4H MC, Ext, PowerConnect 2xxx
- Product code : 890-10558
- Category : Warranty & Support Extensions
- Data-sheet quality : created/standardized by Icecat
- Product views : 13796
- Info modified on : 07 Mar 2024 15:34:52
-
Long product name DELL 5Y PS 4H MC, Ext, PowerConnect 2xxx
:
Warranty extension for DELL PowerConnect 2xxx, 5 years ProSupport 4-hour Mission Critical
-
DELL 5Y PS 4H MC, Ext, PowerConnect 2xxx
:
Mission Critical — To avoid unplanned downtime and reduce recovery time, you can select our most rapid resolution option, Mission Critical. This option can help you get your business up-and-running in minutes, not hours or days, by allowing you to specify high severity levels and request accelerated response times for priority service. With this option, you receive:
- Two-hour, four-hour or eight-hour on-site parts and labor support, and the ability to self-identify severity levels 1, 2 and 3
- Emergency dispatch, in parallel with troubleshooting, for issues identified as severity level 1
- Regular status updates from an assigned escalation manager, who keeps you informed every step of the way
- Escalation management that provides a single point of contact for incident management, escalation and monitoring
- Priority parts dispatch, enabling expedited resolution of critical issues -
Short summary description DELL 5Y PS 4H MC, Ext, PowerConnect 2xxx
:
DELL 5Y PS 4H MC, Ext, PowerConnect 2xxx, 1 license(s), 5 year(s), 24x7
-
Long summary description DELL 5Y PS 4H MC, Ext, PowerConnect 2xxx
:
DELL 5Y PS 4H MC, Ext, PowerConnect 2xxx. License quantity: 1 license(s), Number of years: 5 year(s), Service time (hours x days): 24x7, Response time: 4 h, Repair time: 4 h
Features | |
---|---|
License quantity | 1 license(s) |
Number of years | 5 year(s) |
Service time (hours x days) | 24x7 |
Features | |
---|---|
Response time | 4 h |
Repair time | 4 h |
On-site support | |
Compatibility | DELL PowerConnect 2xxx |