- Brand : HP
- Product name : 5y Premium+ Onsite w/Telemetry/TRV Notebook
- Product code : U85WDE
- Category : Warranty & Support Extensions ✚
- Data-sheet quality : created/standardized by Icecat
- Product views : 7799
- Info modified on : 25 Aug 2024 08:29:46
- Product Brochure/Datasheet (0.2 MB) Product Brochure/Datasheet (0.5 MB) Product Brochure/Datasheet (0.2 MB) Product Brochure/Datasheet (0.4 MB) Product Brochure/Datasheet (0.3 MB)
-
Long product name HP 5y Premium+ Onsite w/Telemetry/TRV Notebook
:
5y Premium+ Onsite w/Telemetry/TRV Notebook
-
HP 5y Premium+ Onsite w/Telemetry/TRV Notebook
:
Limit interruptions with HP Premium+ Support, a smart service that alerts of potential device issues using predictive AI-powered insights, automation and proactive 24/7 support for our fastest diagnosis and repair—wherever work happens.[1,2]
-
Short summary description HP 5y Premium+ Onsite w/Telemetry/TRV Notebook
:
HP 5y Premium+ Onsite w/Telemetry/TRV Notebook, Onsite repair, Remote and Onsite, In warranty, Standard workdays - 9 hours, 5 years, Next business day response
-
Long summary description HP 5y Premium+ Onsite w/Telemetry/TRV Notebook
:
HP 5y Premium+ Onsite w/Telemetry/TRV Notebook. Support type: Onsite repair, Place of service: Remote and Onsite, Warranty coverage: In warranty
-
Fast response timesOptimize uptime by leveraging predictive analytics and proactive insights, powered by Workforce Experience platform. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.
-
Quick resolutionsHelp reduce device disruptions with Automated Case Generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at their convenience.
Supplier features | |
---|---|
Support type | Onsite repair |
Place of service | Remote and Onsite |
Warranty coverage | In warranty |
Coverage details | Standard workdays - 9 hours |
Duration | 5 years |
Supplier features | |
---|---|
Response time | Next business day response |
Service method | Onsite and Predictive Support |
Additional support option | Travel coverage |
Care Pack type | Electronic |
Warranty type | S |
Country | Distributor |
---|---|
|
3 distributor(s) |
|
2 distributor(s) |
|
3 distributor(s) |
|
2 distributor(s) |
|
2 distributor(s) |
|
1 distributor(s) |
|
1 distributor(s) |
|
1 distributor(s) |
|
1 distributor(s) |
|
1 distributor(s) |
|
1 distributor(s) |
|
2 distributor(s) |
|
1 distributor(s) |
[1] By default HP will deliver HP Care Pack support services in the country where purchased. For further information on HP Care Pack support coverage for hardware products in a different geographic location, please check the Care Pack Terms and Conditions for your respective country and the datasheets for your specific Care Pack. Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
[2] Predictive insights is only available with HP Premium+ Support. Select HP Workforce Solutions require an HP Insights agent for Windows, Mac, & Android, available for download at https://admin.hp.com/software. For full system requirements and services that require the agent, please visit https://admin.hp.com/requirements. The agent collects telemetry and analytics around devices and applications that integrate into the Workforce Experience platform and is not sold as a standalone service. Internet access with connection to the Workforce Experience platform is required. HP follows stringent GDPR privacy regulations, and the platform is ISO27001, ISO27701, ISO27017 and SOC2 Type2 certified for Information Security.